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About Backoffice

We are building Backoffice to make hospitality easier to run.

Restaurants, cafes, bars, and hotels have hundreds of moving parts: people, shifts, rules, money, decisions. Our work is to help managers see what is happening and act while there is still time.

Owners need to see the business now, not at month-end.

Managers need less guesswork and less work held in memory.

Teams need clarity on what is happening today and what is expected of them.

Who we are

We started with a simple question: why are real-time venue operations still run through messages, spreadsheets, and disconnected tools?

Hospitality looks simple from the table because good teams know how to hide complexity. Behind it is a constant rhythm: who showed up, what changed, where responsibility is unclear, what is costing too much, and what needs attention before the guest feels the problem.

Many managers still carry that rhythm in their head, in messages, in spreadsheets, and across disconnected tools. That works until there are too many locations, too many people, and too many decisions happening at once.

We are building Backoffice so hospitality has a shared operating memory. Not to replace good managers, but to give them a clearer view and less work chasing answers.

What we believe

Great service should not depend on whether a manager remembered everything in time. The system should surface risk before the guest feels it.

We want owners to see the business as it is happening, managers to work from clear signals, and teams to start each shift knowing what changed and what matters today.

No month-end surprise

Owners see where rhythm or cost starts to drift.

Less chasing

Managers do not have to collect answers from five places.

Clearer shift

Teams get context before service begins.

The future we see

What changes when operations live in one system.

Our vision is simple: hospitality businesses should grow without adding blind spots. When one venue becomes a group, the system should protect rhythm, responsibility, and decisions without forcing people to keep everything in their heads.

01

For owners: a live view

Not a month-end surprise, but a daily understanding of where venues are running well and where risk is starting to build.

02

For managers: less chasing

Less collecting answers from messages and spreadsheets, more running the day from what is actually happening.

03

For teams: a clearer shift

Fewer extra questions, clearer responsibilities, and better context before service begins.

Proof

We test this vision with people who run real venues every day.

From high-end restaurants to late-night bars, the pattern is the same: the better the service feels, the more invisible work had to be handled calmly and on time.

40+

locations using Backoffice

500

users working in the system

EUR 150K

raised from FIRSTPICK and Lost Astronaut

Team

We care about more than software. We care about how people feel running it.

Backoffice is built with respect for the work behind service: decisions under pressure, handoffs between shifts, accountability to the team, and the need to see the business clearly even when the day moves fast.

Backoffice team photo

Experience behind the product

Companies where the team built product, operations, and growth experience.

Revolut
GlobalTips
Vinted
Busuu
Chegg

How we build

The product should calm operations down, not add another layer.

01

Less noise

Answers should live where the work happens: clear, timely, and without another round of chasing.

02

More calm for managers

The system should help managers understand the situation faster and support the team, not create a feeling of surveillance.

03

Action earlier

The value appears before a problem becomes the guest experience, the chaos of the night, or a month-end surprise.

If you want more clarity in your venue, start with one conversation.

We will show where Backoffice could reduce noise in your operation and what path makes sense from one location to a full group.