Meet BO Pilot
BO Pilot answers from your live data and takes action with your confirmation, and Backoffice now connects to ChatGPT, Claude and other AI assistants.
Meet BO Pilot, the AI copilot built into Backoffice. We believe running a restaurant should feel less like paperwork and more like hospitality, so we built an AI that knows your business and works alongside you: it answers from your live data, takes action with your confirmation, and now connects Backoffice to your favorite AI assistant.
For the next two weeks BO Pilot is free on every plan. After that it will be available on the Elite plan only.
Ask anything about your business
Start a conversation from the orb in the corner of any page. Ask about today's sales, this week's rota, your team or your documents, and get answers straight from your live data in seconds.
BO Pilot takes action
Ask BO Pilot to do something and it prepares the action for you: a clear card with every detail, waiting for your confirmation. Nothing happens until you approve it.
Invite employees: tell BO Pilot who to invite and it drafts the invitation for a one-click confirmation.
Resend invitations: a bounced or forgotten invite is one sentence away from going out again.
Smart follow-ups: when a detail is missing, BO Pilot asks you a precise question instead of guessing.
Labor costs, answered
BO Pilot breaks down your labor spend: total cost, share of revenue, by location and by period. Ask what your labor percentage was last week and get the real number.
Backoffice in your AI assistant
Backoffice now speaks MCP, the open standard that connects your tools to AI assistants. Add Backoffice to ChatGPT, Claude or any other assistant that supports MCP, and ask about sales, rota, documents and supplier invoices right from the conversation, on desktop or on your phone. Actions use the same confirm-first flow, so nothing changes in your account without your approval.
Setup takes two minutes: read the Backoffice MCP guide.
This is just the start
BO Pilot is our answer to what AI should mean for hospitality: not another chat window, but a colleague who knows your numbers, your schedule and your paperwork, and quietly handles the busywork while you run the floor. This release lays the foundation. With every update BO Pilot will understand more of your business: deeper answers, more actions, smarter suggestions, always with you in control.